Indore Airport becomes number one, surpassing Goa, Raipur and Varanasi – न्यूज़लीड India

Indore Airport becomes number one, surpassing Goa, Raipur and Varanasi


Airport staff do not behave well

If the parameter report is taken into account, it is known that passengers have to pay for shopping in shops located at Varanasi airport. Apart from this, the walking distance in the terminal, the Varanasi airport got the worst marks for the lack of space for charging. Apart from this, it has also been revealed in the released parameter that the staff (information and maintenance) present at Varanasi airport do not help and talk politely to the passengers and other people traveling from the airport. In the report from April to June, a rating of 4.94 points was given by the passengers regarding the staff while in the survey conducted from July to September, a rating of 4.60 was given by the passengers. This question has got -0.34 rating downgrade.

WiFi Claims Hawa Hawai

WiFi Claims Hawa Hawai

Just a few months ago, there was talk of launching 5G service and providing high speed internet facility at Lal Bahadur Shastri International Airport in Varanasi. Happiness was also expressed by the airport officials regarding this. In the AQS survey, the question asked to travelers about the quality of WiFi received the worst rating. The April to June report gave a rating of 4.83 on WiFi quality by travelers but the July to September report gave a rating of 3.85 on WiFi quality by travelers. In this survey conducted by ASQ, the worst rating has been found on the quality of WiFi itself. In the quarterly survey conducted from July to September, the rating on WiFi quality has decreased to -0.97.

Passengers gave answers on 31 questions

Passengers gave answers on 31 questions

Let us also tell you that the Airport Service Quality (ASQ) survey is conducted by the Airport Council International (ACI) on the facilities provided to the passengers at 13 airports of the country. The report of this survey is also released on the website every three months. In this survey conducted by ACI, a total of 31 questions are asked from the passengers setting 31 parameters. In this, 31 questions will be asked keeping in mind important points including transportation, attitude of officials, security screening, waiting time, facilities available at airport, shops, availability of seats, WiFi, cleanliness, health, environment, washroom, restrooms, entertainment etc. is included.

List of 13 airports based on ranking

List of 13 airports based on ranking

  1. Indore Airport – 4.96
  2. Varanasi Airport – 4.94
  3. Goa Airport – 4.89
  4. Kolkata Airport – 4.86
  5. Trichy Airport – 4.86
  6. Chennai Airport- 4.83
  7. Raipur Airport – 4.83
  8. Amritsar Airport – 4.81
  9. Pune Airport – 4.81
  10. Bhubaneswar Airport – 4.78
  11. Patna Airport – 4.60
  12. Calicut Airport – 4.40
  13. Srinagar Airport – 4.06
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